Services

Conference Calling

telecom cafe represents the most competitive conference calling services in the industry. These carriers provide excellent service whether you need just a few people on a call or high capacity broadcast calls with hundreds of users.

Our carriers can help you leverage the power of the web by integrating web-conferencing services. Video Conference calls can be utilized for internal presentations, client product demonstrations, contract negotiations, and even interviews of out-of-town candidates. These conference calling serices can all take place with a few clicks, and the crystal clear digital audio services from our premiere global conference call carriers.

Data Services

Businesses need faster internet service speeds with every new application. Carriers are developing new products and technologies each month to keep their data moving faster and more economically. telecom cafe provides our clients with very competitive T1 and T3 pricing which helps our clients achieve high speed internet speeds to meet their needs.

We also find internet service solutions at cost effective prices for branch locations and small businesses utilizing carriers who specialize in fractional or DSL services. DSL is a broadband technology which uses plain copper lines to delivery very high speeds.

Coax Cable internet service is another option from our service providers. Many times cable providers can provide speeds up to 100Mbps for only a few dollars per day.

Large customers require the largest bandwidth. For this, we engage Tier 1 carriers who are experts at provisioning services such as Metro Optical Networking, DWDM (Dense Wave Digital Multiplexing)T3 Lines services. Through this technology, we can natively provision everything from Sonet, to Ethernet service, to ESCON and FICON channels, savings clients hundreds of thousands of dollars in network re-engineering, and equipment costs.

If you have multiple sites, you know the importance of sharing data quickly between them. If you have traditional High Speed Internet Services, such as Frame Relay or point to point T1 or T3 lines services, we can help you find more cost effective solutions that deliver higher bandwidths and reliability, and manage voice, video, and data, across a single pipe. Technologies like MPLS and Cloud Computing can provide outstanding SLAs (Service Level Agreements) at very resonable prices.

Local Phone Service

Local phone service is the heartbeat of every business. In order to conduct business, your clients need to be able to reach you. You need a local service provider you can trust.

As a telecom agent with over 30 Telecom Service Providers and IP Telephony System provider choices, telecom cafe can identify the best possible provider at the best possible price. Whether you need Plain Old Telephone Service (POTS), Central Office Trunks CO Trunks) and DID service, or more advanced services like T3 Lines, PRI, SIP, or Business over IP services, we can find the best solutions for you needs.

Pricing local phone services can be complicated. We can help you avoid a costly decision, which can end up wasting thousands of in additional fees. For instance, by utilizing certain local service provider products, we can help you avoid line charges (EUCL) and (USF) fees.

Long Distance

telecom cafe works hard to stay on top of the latest long distance rates for our clients. Due to our objective relationships with over 25 carriers, we can provide you with the lowest price possible. telecom cafe can obtain long distance rates as low as 2 cents per minute.

As a partner with our clients, we help you understand your long distance bills, identify costly fees, and even errors in billing. Securing the best long distance rates is one thing, but recent studies have shown that telecommunications invoices are largely inaccurate, and by identifying these mistakes can, customers can save an average of 20%.

Metro Ethernet

Ethernet Service is a High Speed Internet service which allows incredible speeds to be attained for a local network. Typical Ethernet customers are located in a metro area near a High Speed Internet Provider, have fiber access and run business applications at 10Mbps or more.Distance plays a huge role in service availability for this service.

MPLS

MPLS stands for Multiprotocol Labe Switching. MPLS is a highly-scalable protocol agnostic, data-carrying mechanism. Within the internet protocol suite, MPLS and the MPLS Network is at the Link Layer. MPLS is used in high-perfoorming networks to direct and carry data from one MPLS network node to the next. MPLS makes it easy to create "virtual links" between distant nodes. It can encapsulate packets of network protocols within the MPLS network.

MPLS is the next generation in virtual networks and high speed internet connections. MPLS Networks offer such a high Quality of Service, that you can transmit your local phone service, long distance, internet, video, and data communication over the same pipe, and rest assured that you most important transmissions get priority. Each of these high speed internet connections data gets marked and addressed by the edge router and then efficiently transmitted through the MPLS network to the right application.

Moreover, MPLS Network technology leverages the high speed internet connections investment which telecommunications carriers have put into developing strong data and internet access networks, while still keeping the data on a secure and private network.

MPS offers businesses with 2 or more locations a very cost effective way to interconnect all of their locations and enable IP Phone System station-to-station dialing and desktop and conference room video, as well as highly-secure high speed internet connections data transmission.

SIP Trunking

A SIP (Session Internet Protocol) trunk is the new generation of call delivery to your PBX. A SIP permits your SIP PBX to utilize an internet connection for access Direct Inward Dial (DID) or Direct Outward Dial (DOD) services.SIP and SIP Phones are delivered by many traditional telecommunications providers and are also offered by an Internet Telephony Service Provider (ITSP).

Usually SIP is connected to SIP PBXs, thus allowing a customer to communicate over IP both inside and outside of the business over SIP Phones. This link through the ITSP is their connection to the outside world or the Public Switched Telephone Network (PSTN).

SIP trunks are far more effecient than traditional transports like CO trunks, Channelized T-1's, or ISDN PRIs, because they do not require the catacomb of physical wires that were once necessary to deliver these services. SIP Trunks are simply accessed through the internet connection that your company uses to access the World Wide Web.

Most businesses are attracted to the price of SIP. On avaerage, SIP is 50% less than similar ISDN pricing, and less than 20% of the price of equivalent analog services. SO SIP, SIP PBX, and SIP Phones make an immediate impact to the bottom line.

SIP also offers amazing disaster recovery possibilites. Because SIP is not limited to and installed circuit, they can be activated on any internet connection. For instance, if your facility was affected by a wide spread power outage, your SIP PBX could be moved to another location that had power and internet and, immediately, the system would be funtional, with the same phone numbers that were present at the blackout site by using SIP phones.

Finally, SIP allows for an easy way to create "virtual presences" from a marketing perspective. Our telecommunication providers offer telephone numbers from different cities and states, which can all be provisioned through the same SIP interface. Setting up shop in a newstate is as easy as a few clicks and suddenly you are placing and receiving calls from 5 states away using a SIP PBX and SIP phones, with no premium call forwarding charges or additional usage charges.

VoIP

VoIP (Voice Over Internet Protocol) is the term given to a host of products whihc enable transmission of voice calls over a data network. Terms such as VOIP Service, Business VOIP, and Voice over IP are all terms for a feature-rich transmission of voice calls over a customer's Wide Area Network, or Internet connection.

When a customer utilizes these services, they afford themselves a whole host of advanced applications that are simply not available through the Public Switched Telephone Network. Unified Messaging Features such as Find Me Follow Me (allows for calls to be sent wherever the use is at the time - desk, cell phone, home phone, hotel room); Click to Call (ititiates calls directly from your Outlook contacts); remote access to the phone system (your phone works anywhere there is an internet connection), on demand call recording, online call management (see who has been calling you from your from any internet connection), are only a few of the applications which can be delivered by our carrier partners. VOIP systems many times deliver free site-to-site calling and greatly reduced monthly phone costs.